Search Results

The leading Bulgarian IT company Paraflow Communications announces Internship Program. It gives to young people the chance for practical training with new information technologies and work in a professional business environment. The selected trainees in the new program will have the opportunity not only to learn about the functioning of the company closely, but will also be involved in real cases and projects.  Programme range Paraflow’s Internship Program is intended for students from these specialties: Computer Systems and Technologies, Communication Engineering and Technologies, Telecommunications, Mathematics and Informatics, Information Systems, Information Security, Software Engineering, Computer Science, Network Technologies, Business Informatics . Terms and conditions for application To participate in the program the students must have motivated to acquire skills and knowledge in IT. The candidates may apply to the programme by filling: ONLINE APPLICATION FORM or send CV and cover letter to email: jobs@paraflow.bg In the cover letter, the candidates have to describe their skills, interests and ambitions for the future. To interview will be admitted only those candidates, who have been selected by documents. Programme content The Internship Program is appropriate to students, who have knowledge and are interested in those directions: Business management solutions Software solutions  Network solutions  Technical support and service Sales At the beginning, there will be a basic training for approved candidates to learn about the company's activities and departments. Each of them will work on specific tasks, related to projects implemented by the company. There will be provided a rich library of specialized literature and technical labs. The internship lasts from one to three months.  Internship attestation Each one of the interns will receive an individual assessment of its supervisor, a recommendation and a remuneration. An internship contract will be signed with the approved candidates. A permanent contract can be offered to the applicants with best performance. #internship #paraflow #dreamteam

CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. Why implement a CRM solution? CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads. Imagine misplacing customer contact information, only to learn that your delay resulted in losing your client to a competitor. Or, picture your top two salespeople pursuing the same prospect, resulting in an annoyed potential customer and some unfriendly, in-house competition. Without a centralized and automated CRM system, your people can lose track of customer interactions and miss business opportunities. Small businesses looking to grow. If you want a competitive edge in your marketplace, a CRM solution might be it. CRM can take the burden of IT management off your employees by automating your business processes so you can focus on what's important: leading your business to succeed. Kelly Roofing, a second-generation family-owned company in Florida, had taken the first steps toward digital data management with software solutions that weren't quite making the grade. Adopting a cloud-based CRM solution has helped transform their business operations, centralizing their customer information and more than doubling their employee revenue. A combination of Microsoft Dynamics 365 services offers them the comprehensive insight they need to stay on track for growth. Industry leaders wanting large-scale solutions. Simplify and improve even the most complex customer engagements with an array of CRM tools that scale to fit your needs. Gallup, a global leader in research and analytics, needed a better way to connect with customers around the world and capitalize on sales leads across international markets. Their existing CRM solution didn't offer the sales-friendly insight their employees needed. When they launched Microsoft Dynamics 365 Sales, the benefit was almost immediate. Communication with customers has improved, sales leads can now be tracked more efficiently, and ultimately, the Gallup sales team has grown by approximately 30 percent. Why use Dynamics 365 for CRM? With Dynamics 365 you get a flexible solution that's customizable to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business, or use multiple CRM tools that work together as a powerful integrated solution. For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team. #CRM #Custorers #Microsoft #Paraflow

With the right devices and tools, hybrid working allows people to become not only more productive, but also more motivated. Whether a laptop, tablet or workstation , in addition to the area of application, personal taste and preference are leading the way. Some people like face-to-face contact in the office, for others virtual meetings from home fit their lifestyle better. The key to this location-independent and needs-driven way of working is smart tools that bring each team together. Hardware with integrated security measures that automatically detect threats, protect against them, and are always up-to-date not only protect the network, but also users' workflow and companies' reputations. Devices that are easy to manage and can be used flexibly. Effective solutions for your work environment from HP and Paraflow: HP & Poly Help people share ideas and develop projects with colleagues located anywhere. And with crystal clear audio and video built into the computers, complemented by Poly conferencing solutions. HP notebook conferencing solutions enhance collaboration from anywhere. The HP Elitebook series lets users see every detail with the latest webcam, and HP Auto Frame puts you in focus no matter how you move so you always stay in the picture. Conference solutions by measure   All-in-one Poly Studio X30 Poly Studio X52 Poly Studio X70 All-In-one video bar for small rooms All-in-one video bar for medium rooms All-In-one video bar for large rooms HP offers a sustainable portfolio of PCs using a significant amount of recycled materials . Rich portfolio and increased productivity Stay connected out of the office with reliable HP computers that adapt to any way of working. Choose one of the leading series: HP ZBook Studio 16” G10 Mobile Workstation PC HP EliteBook 640 G10 HP Dragonfly G4 Up to Intel vPro® with 13th Gen Intel® Core™ i9 processor The latest Gen Intel® Core™ processors 13th Gen Intel® Core™ processor Security Working in a corporate environment outside the office involves more risks in terms of information and access to it. In this regard, systems are secured with HP Wolf Security technology. HP Wolf Security is comprehensive endpoint protection and resiliency that starts at the hardware level and extends across all software solutions and services.    What are the advantages? Work without worries Users work with documents and web systems as they normally would, without worrying about infection in the organization. Automatic protection against phishing attacks Users should not be trained to act as "human phishing attack detectors". Comprehensive protection everywhere Work safely from home, the office or on the road, whether online or offline.   Simplified Device Management Improve operational efficiency with flexible device management solutions. Paraflow is a long-time certified partner of HP Inc. For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team.

Powered by the latest AMD processor and long battery life, this feature-rich PC is well-equipped for long-term productivity and helps enable hybrid work. Designed to keep up with hybrid workstyles The HP ProBook 465 16-inch laptop provides growing businesses with commercial-grade performance, multi-layered endpoint security , and durability in an easily upgradeable design. Powerful performance The HP ProBook 465 G11 is powered by an AMD Ryzen 7 7735U processor that delivers impressive speed and multitasking capabilities, making it suitable for both professional and personal use. Vibrant display With a 16-inch WLED backlight display, this notebook offers a native resolution of 1920 x 1200, providing bright and clear visuals ideal for viewing documents, videos, and images. Enhanced connectivity The notebook includes ports such as USB 3.0, USB-C, HDMI, and LAN, allowing users to connect various devices and accessories with ease. Security features Integrated with a Trusted Platform Module (TPM 2.0) security chip and BIOS Absolute Persistence, this laptop ensures secure data management and system integrity. Sustainability focus Constructed with post-consumer recycled plastics and recycled metals, the HP ProBook 465 G11 reflects a commitment to sustainability without sacrificing performance.   For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team.

Take advantage of our special offers on A4 color laser devices HP Color LaserJet Pro 4202 is an incredible laser printer that will give you high-quality color printing with easy setup. A compact, high-performance color printer that's ideal for up to 10 users. It helps you increase your workflow at fast speed and guarantees professional results on every page, which will be printed with realistic colors and sharp details. This printer avoids Wi-Fi network interruptions by intelligently searching for the most stable connection to stay online. The printer can print up to 33 pages per minute, with the first printed page coming out after just 10.5 seconds (color printing). HP Color LaserJet Pro MFP 4302 is a laser multifunction device ideal for up to 10 users that provides you with high-quality and easy printing, scanning and copying, as well as faxing of black and white and color documents. This device sets up to your computer extremely easily. It provides easy everyday printing, scanning and copying at an excellent price.    With A4 COLOR LASER DEVICES you will get:   Printing from mobile devices: HP ePrint, Apple AirPrint Professional print quality and print environment management High print speed and low cost per printed page Color touch control display Easily fax, email or save the document Protect the environment with the HP Planet Partner program HP Planet Partner   Original HP Supplies As a long-time HP Inc. authorized partner, Paraflow has a Service Center equipped with the latest technological tools and certified technicians for diagnostics, troubleshooting and preventive maintenance. In-office print management is also part of our expertise.   Paraflow is certified to ISO 14001 | Environmental Management System. International Auditor - Lloyd's Register LRQA

Get professional-quality documents from first page to last, and avoid costly reprints with reliable, easy-to-replace cartridges. HP Original Ink & Toner WHY BUY ORIGINAL HP TONER CARTRIDGES? Business productivity and environment matter. HP designs toner cartridges to be easy to use, dependable, secure, and part of a closed-loop economy. Reason to buy Original HP print cartridges (because counterfeit cartridges are illegal), the list of benefits make loyalty seem obvious. Outstanding value They deliver exceptional value and reliable performance with lower total cost of printing. Counterfeits drain productivity and increase printing costs with reprints and poor-quality results. Exceptional quality HP print cartridges enable fast, efficient printing and impressive results. HP printing is backed by 20 years of research and development. Counterfeit cartridges provide no assurances of quality. FIND THE CARTRIDGES THAT BEST SUIT YOUR PRINTING NEEDS For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team. #PrintManagement #Original # Toner # Cartridges

Power BI + Microsoft 365: Greater productivity 321% return on investment over 3 years <6 months to payback Download the study Power BI: Turn your data into visuals with advanced data-analysis tools, AI capabilities, and a user-friendly report-creation tool.   Easily embed and share reports in your other Microsoft services, including Teams, PowerPoint, Excel, and Power Platform.   Employ easy-to-use AI features that can find patterns in data, create reports instantly, provide answers, and more.   Meet your requirements and gain end-to-end visibility with Microsoft governance, security, and compliance.  Use Microsoft Power Platform by combining Power BI and Power Apps and Power Automate to easily build business applications and automate workflows. For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team.

Мисията възможна! Европейската директива за мрежова и информационна сигурност NIS2 влeзe в сила на 17 октомври 2024г. и предстои да се утвърди в близките месеци в България. Парафлоу ще ви консултира да приведете вашата организация в съответствие с Директивата и да постигнете високо ниво на киберсигурност и оперативна устойчивост. Европейската директивата за мрежова и информационна сигурност  NIS2/МИС2 определя строги стандарти, които целят да подобрят защитата на цифровата инфраструктура в ЕС. Директивата засяга всички критични индустрии и задължава организациите и фирмите, опериращи или доставящи услуги в тях, да се съобразят с изискванията и предписаните мерки. Специален акцент е поставен върху реагирането на инциденти в областта на киберсигурността. Предвидени са задължения за докладване на инциденти и обмен на тази информация между екипите за реагиране на инциденти в областта на киберсигурността на държавите – членки на ЕС.   Кои са основните области, които засяга NIS2? УПРАВЛЕНИЕ НА РИСКА ОБРАБОТКА И ДОКЛАДВАНЕ НА ИНЦИДЕНТИ КОРПОРАТИВНА ОТГОВОРНОСТ НЕПРЕКЪСНАТОСТ НА БИЗНЕСА С какво може Парафлоу да ви помогне? Парафлоу, като дългогодишен системен интегратор с богат опит във внедряването и защитата на информационни системи ще ви консултира като: Направи оценка на вашата ИТ инфраструктура и провери до каква степен съответства на изискванията на Директивата. Предложи технологични решения , базирани на водещи производители , като CISCO, PALO ALTO, CHECK POINT, FORTINET, RAPID 7, MICROSOFT, BROADCOM и др., покриващи изцяло вашите нужди. Разработи план за действие за справяне с идентифицираните пропуски и уязвимости, очертаващи стъпките, необходими за постигане на съответствие, както и определяне на ресурсите, необходими за изпълнение на плана.   Попада ли вашата организация под регулацията на директивата? Ако сте в една от следните индустрии, ще попаднете под регулацията на директивата: енергетика (електроенергия, районна регулация на температурата, нефт, природен газ и водород); транспорт (въздушен, железопътен, воден и автомобилен); банков сектор; инфраструктури на финансовия пазар; здравеопазване; питейна вода; отпадъчни води; цифрова инфраструктура;   управление на услуги в областта на ИКТ (информационни и комуникационни технологии); публична администрация; космическо пространство. Други критични сектори, които обхваща NIS2 са:  пощенски и куриерски услуги; управление на отпадъците; производство, изготвяне и дистрибуция на химикали; производство, преработка и разпространение на храни; производство на медицински изделия, компютри, електрически съоръжения, некласифицирани другаде машини, моторни превозни средства /всякакъв вид ремаркета, транспортно оборудване; доставчици на цифрови услуги; научни изследвания. Неспазването на директивата NIS2 може да доведе до налагане на високи глоби от националните органи. Екипът на Парафлоу Ви очаква за допълнителна информация и консултации. Свържете се с нас , като изберете най-удобния за Вас начин за връзка. #NIS2 #EU #Cybersecurity #InformationSecurity #Technology #CISCO #PALOALTO #CHECKPOINT #FORTINET #RAPID7 #MICROSOFT #BROADCOM  #МИС2 #Киберсигурност #ЗащитаНаДанни #ЕС #БизнесСигурност

Paraflow has implemented a business system for operational analysis and data management for PROPHON. The developments are based on the Microsoft 365 cloud platform The leading Bulgarian system integrator Paraflow has made a series of successful implementations in the company for collective management of neighboring rights in music PROPHON , which will lead to comprehensive optimization of its work. Thanks to the modernizations introduced, the results are in: higher accountability and monitoring of resources, improved information structuring and predictability of financial indicators. The migration of PROPHON’s infrastructure to the Cloud, powered by a Microsoft 365 subscription, started in July 2023. Based on the standard functionality of the platform, Paraflow’s team of highly qualified experts has developed systems and processes for enhancing work, which include: Infrastructure optimization – users, emails, file servers. Task Management Module , included in all major units of the organization. It allows for managing and reporting the tasks of all members of the team, a process of approval, reporting and finalizing. Building a module for internal authorization of documents and document workflow (EASY365). In practice, it is a document management system, tailor-made for the client and their specific needs. Building a system for operational analysis (Business Intelligence BI) – includes the data of all major units of the company. Building an application for budgeting process automation . The variety of activities in PROPHON necessitates the introduction of a modern and streamlined system for managing processes and improving work with performers, producers and all business users of their music recordings. The new systems implemented are both flexible and precise, and enable making prompt decisions in the company, based on detailed analyses. #Paraflow #PowerBI #Microsoft365 #Optimization #Success

Optimize the customer experience Improving the customer experience is critical to finding and keeping customers. And by integrating collaboration and contact center solutions in your organization with Cisco and Paraflow , you can improve productivity, drive efficiency, and reduce costs. A future-proof investment that saves you money today. It’s more than just a contact center. Now, customers can connect when and how they want—via chat, text, social, email, or call. Flexible customizable platform. Boost customer satisfaction with complete customer history at your fingertips. Agents can tailor future interactions based on real-time visibility of feedback and customer history for more personalized service. Open APIs and cloud-based microservices deliver a next-generation, fully customizable platform. Provides ultimate scalability and flexibility, integrating with your preferred CRM and business applications. Delightful customer experiences 72% of customers are unhappy with the fragmented approach and demand better experiences. Contextual experience management 70% of agents say the inability to track the history of customer interactions is a problem for contact centers. Flexible customizable platform 93% of agents feel technology is essential for creating better agent experiences. They want greater control, management, and integration of all business applications. Our contact center solutions are enterprise-grade, but they aren’t just built for enterprises: they’re built for companies of all sizes. Next-generation, fully customizable cloud contact center from the market leader. Our clients: I mplementation of a Customer Service Center at Sopharma Trading and it`s integration with the rest of the company’s systems Computerworld Bulgaria | Digitalk „The successfully performed implementation of the Customer Service Center at Sopharma Trading AD, through the Paraflow integration platform with the ERP and CRM software, allowed for the Call center to recognize automatically the customers from an incoming call. By identifying the customer, the call is put through to a group of agents servicing the particular region. When answering the call, the operator receives information about the client’s name, account number, current credit limit, available Help Desk open tickets, customer priority, price levels, execution rate of the sales target and the next best delivery time. " Svetlana SUBOTINOVA, Sofarma Traiding “The support we receive from Cisco & Paraflow team, and the partnership we’ve made with them, has helped our business grow.” — IT Director , Top 10 bank “Contact Center provided a quick and easy way to handle the call volume coming in and keep track of trends so we could forecast and plan accordingly.” — IT Systems Analyst, Global 500 Banking Company “Contact Center was one of the best technology investment decisions we’ve ever made.” — Director of IT Infrastructure, energy services industry Four reasons to choose Cisco Contact Center by Paraflow Portfolio from a trusted brand Cisco offers a vast portfolio of products, including contact center, calling, meetings, team collaboration, and devices. Flexible cloud migration Cisco Collaboration Flex Plan offers on-premises, cloud, and mix options with common UX and provisioning that let you migrate at your own pace. Unified open platform Our open, flexible cloud architecture allows customization and application integrations, as well as seamless management and user experiences. Intelligent journeys Cisco Contact Center solutions provide AI-powered cognitive agent and customer experiences, and an in-depth view of your customer's journey. What is on the minds of contact center leaders? Cisco interviewed 700 contact center executives from seven countries and over 10 industries on their challenges and successes in running a contact center. See what they had to say. 62% plan to implement a cloud contact center within the next 18 months 53% of contact centers report into a Customer Experience Executive 70% experience a reduction in call volumes when chatbots are deployed Cisco Contact Center solutions by Paraflow On-premises contact center Cisco offers solutions for small, midsize, and large contact centers. Cloud applications Cisco offers additional applications for your on-premises or cloud contact center. T he Future of Contact Center: Cisco and AI Pave the Way - Tod Famous, a 20 year veteran of the Contact Center industry. https://blogs.cisco.com/collaboration/future-of-contact-center

Mission possible! The Network and Information Security (NIS2) Directive of EU entered into force on 17 October 2024 and is due to be adopted in Bulgaria in the coming months. Paraflow will consult you on bringing your organization into compliance with the Directive, and on reaching a high level of cybersecurity and operational sustainability. The European Network and Information Security Directive NIS2 sets strict standards that aim to improve the protection of digital infrastructure in the EU. The Directive affects all critical industries and obliges organisations and companies operating or providing services in them to comply with the requirements and prescribed measures. Special emphasis is placed on cyber security incident response. Obligations to report incidents and share this information between EU Member States' cybersecurity incident response teams are foreseen.   What are the main areas affected by NIS2? RISK MANAGEMENT INCIDENT HANDLING AND REPORTING CORPORATE RESPONSIBILITY BUSINESS CONTINUITY How can Paraflow help you? Paraflow, as a long-term systems integrator with extensive experience in the implementation and protection of information systems, will consult you by: Assessing your IT infrastructure and checking to what extent it meets the requirements of the Directive. Offering technology solutions , based on leading manufactures such as CISCO, PALO ALTO, CHECK POINT, FORTINET, RAPID 7, MICROSOFT, BROADCOM etc., covering all your needs. Developing an action plan  to address identified gaps and vulnerabilities, outlining the steps needed to achieve compliance, as well as identifying the resources needed to implement the plan. Failure to comply with the NIS2 directive may result in heavy fines being imposed by national authorities. For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team. #NIS2 #EU #Cybersecurity #InformationSecurity #Technology #CISCO #PALOALTO #CHECKPOINT #FORTINET #RAPID7 #MICROSOFT #BROADCOM  #МИС2 #Киберсигурност #ЗащитаНаДанни #ЕС #БизнесСигурност

The modern workplace is evolving so fast, with new business models and increased attention to security. Appropriate office tools connect and support employees in organizations, promote productivity, collaboration and freedom. The freedom of the modern office HOW TO ACHIEVE GREATER EFFICIENCY IN THE MODERN OFFICE? ​ Always be up to date on any device with the latest versions of Word, Excel and PowerPoint. Connect quickly with customers and colleagues using Outlook and Exchange. Stay on top of your team with chat, online meetings and calls in Microsoft Teams. Manage your files from anywhere with 1TB of storage in OneDrive. Digitize manual and repetitive paper-based forms with Microsoft Forms. Create surveys, surveys and questionnaires to collect data and opinions from employees and customers. Automate everyday business processes with Power Automate to make it easier to solve repetitive tasks. Manage users, devices, and data efficiently with Microsoft tools deployed and maintained by Paraflow's experts. For any further information and consultations, please do not hesitate to  contact  the Paraflow's Team. #Microsift365 #Office #Business